Appilates User Manual for Studios
Home / Booking system / Booking activity

Booking activity is accessed through the main menu under booking. Here you can see an overview of recent booking changes. You can also see an overview of any negative client balances, or unpaid invoices and pay them.

Tap the pass name or a client's balance to access the quickcash payment or sell a product menu. Tapping the quickcash "paid in cash" amount immediately marks the full balance as a cash payment. Tapping "sell a product" takes you to the sell product window.

Tap the client's name to access the client's window.

Any unpaid invoices appear at the bottom of this screen. Tap on the invoice amount to open a window with more details. Tap on the details to open the payments window

Booking Activity View

The Booking Activity screen in Appilates provides a complete overview of recent scheduling events, ensuring staff can quickly address anything that needs attention. It lists events across multiple categories, such as new bookings, recent cancellations, and alerts for pass credit overdrafts.

Overview of Events and Alerts

This view is designed to help staff members manage the studio’s day-to-day operations by displaying:

  • New Bookings: Recently added classes with participant details.
  • Recent Cancellations: Any classes that have been canceled, along with the date and time of cancellation.
  • Pass Credit Overdrafts: Alerts for when a participant has used more credits than their pass allows or when reservations exceed available passes.
  • Elapsing Memberships: Notifications about memberships that are nearing expiration.
  • Unpaid Invoices and Open Tabs: Lists of any outstanding invoices or cash tabs that need to be settled.

Interactive Features

  • Tap to Resolve: Tapping on any alert or event gives staff the option to address the issue directly. For example, tapping a pass overdraft will guide the staff member through steps to resolve it.
  • PIA Assistance: There's also a tip section at the top indicating that PIA (Pilates Intelligent Assistant) can help with quick fixes.

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All Help categories

Here all all the main help categories in the Appilates user manual.