Frequently asked questions
Find our Q-A here.
User manual
Get excited — because PIA, our AI assistant, has full, instant access to the entire Appilates user manual. No scrolling, no hunting, no guessing. Just ask, and PIA will guide you exactly where you need to go. Seriously, don’t hold back. If you’re curious, confused, or just exploring, PIA is your shortcut to clarity.
For those who prefer the classic, old‑school, page‑turning experience, you can still read the manual the traditional way using this link: User manual for studios
Support
Need help? You’re in good hands.
Our AI agent is trained to handle support questions quickly and intelligently — and because it understands where you are in the app, what you’ve done, and whether any errors popped up along the way, it can often solve issues faster than a human ever could.
You can launch support directly from inside Appilates:
- On the Dashboard (your launch screen), open the top‑right menu and tap Contact Support to jump straight into an AI‑powered support session.
- Prefer a more traditional approach? Use our contact form here: Contact us
Either way, you’ll get fast, high‑quality assistance whenever you need it.
You can find support tickets you have lodged in the Appilates Support Portal.
How In‑Built AI Is Transforming Support
Appilates’ in‑built AI Support Agent already knows the steps you took and the errors you hit, making it effortless to report issues and faster for us to solve them.
Read more